When the bull does it’s own thing..

There’s an arrogance attributed to bulls that is self perpetuating. Very few people want to go head to head with a bull which results in giving the bull power and a superiority complex. The bull quickly learns that no matter what it does it won’t be challenged which leads to more bullish behavior and even…

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Make or Break when you make a Mistake

Mistakes happen. It’s life. Making mistakes in business and learning from the lessons are what make us better people and leaders. When we make a mistake, how we address it will make or break our relationships with customers and others. Our actions can create and reinforce trust or eliminate trust altogether. Many of us as children…

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What happens when Change Management meets employee resistance to an RPA roll out?

“RPA is a promising new development in business automation that offers a potential ROI of 30-200%—in the first year. Employees may like it, too.”  — Xavier Lhuer, McKinsey and Company The line “Employees may like it, too.” is so simple and understated yet sums up possibly the biggest stumbling block in any Change Management process….

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