I bumped into a pal at the weekend. I haven’t seen him in a few years though interact most days online. As we shook hands in greeting and chatted briefly before moving off on our divergent routes I spent the rest of my hike thinking about how symbolic that handshake would be. Like so many…
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“RPA is a promising new development in business automation that offers a potential ROI of 30-200%—in the first year. Employees may like it, too.” — Xavier Lhuer, McKinsey and Company The line “Employees may like it, too.” is so simple and understated yet sums up possibly the biggest stumbling block in any Change Management process….
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